Useful Information

Terms of Engagement


Properties Inspected


Specific details of the contract

The terms on which I will undertake this service are set out below.

Based on the inspection as defined below, I am a Chartered Surveyor and I will provide you with a written report that describes my opinion of the visible condition and state of repair of the identified property. I will carry out my duties with the skill and care that can be reasonably expected from an experienced Chartered Surveyor.


Unless otherwise expressly agreed with me, while preparing the report I will assume that:

    the property (if for sale) is offered with vacant possession

    the property is connected to mains services with appropriate rights on a basis that is both known and acceptable to you; and

    access to the property is as of right based on terms both known and acceptable to you.

Dangerous materials, contamination and environmental issues

I make no enquiries about contamination or other environmental dangers. If I suspect a problem, I will recommend further investigations.

I will assume that no harmful or dangerous materials have been used in the construction, and I do not have a duty to justify making this assumption. However, if the inspection shows that these materials have been used, I must report this and ask you for further instructions.

I do not carry out an asbestos inspection or act as an asbestos inspector when inspecting properties that may fall within the Control of Asbestos Regulations 2012. With flats, I assume there is a 'dutyholder' (as defined in the regulations), an asbestos register and an effective management plan all in place and none of these presents a significant risk to health or need any immediate payment. I do not consult the dutyholder.

I will note the presence of lead water supply pipes and give general advice if these materials can be seen. However, you must appreciate that materials are often concealed within the construction of the building. If I am concerned about lead pipes I can see, I may recommend a specialist inspection and report.

I will advise if the property is in an area where, based on information published by the Health Protection Agency, there is a risk of radon. In such cases, I will advise further tests to establish the precise radon level.

I will advise if there are transformer stations or overhead power lines that I can see during the normal course of the inspection. If present, I cannot assess any possible effect on health. For obvious reasons, I cannot report on any underground cables.

Consents, approvals and searches

I will assume that the property is not subject to any unusual or especially onerous restrictions or covenants, which apply to the structure or affect the reasonable enjoyment of the property.

I will assume that all building regulations, planning permissions and other consents required have been obtained. In the case of new buildings, alterations and extensions which require statutory consents or approvals, I will not verify whether these have been obtained but I will identify where these consents may have been required. You should ask your legal adviser to follow up on these matters. I will not inspect drawings and specifications unless you specifically ask.

I will assume that the property is unaffected by any matters which would be revealed by a local search and replies to the usual enquiries, or by a statutory notice, and that neither the property, nor its condition, its use or its intended use, is or will be unlawful.

Restriction on disclosure

The report is for your private and confidential use. You must not reproduce it completely or in part. Third parties (with the exception of your professional advisers) cannot use it without my express written authority. Any other persons rely on the report at their own risk.

As a RICS member I may be required to disclose the report to RICS Regulation as part of its work to ensure that RICS professional standards are being maintained.


I shall do my very best to provide you with an excellent service. However, if you believe that you have cause for complaint, my company has a complaints procedure, a copy of which can be given to you on request.

Specific terms and conditions

General description of the level two service

This level of service is designed for people (who may be buyers, sellers and owners) who want a professional opinion of the property at an economic price. The focus is on assessing the general condition of the main parts of a property. The inspection is not exhaustive, and no tests are undertaken. There is, therefore, a risk that certain defects may not be found that would have been uncovered if testing and/or a more substantial inspection had been undertaken. You must accept this risk.

This level of service suits a broad range of conventionally built properties although it is unlikely to suit:

    complex buildings, for example, those that have been extensively extended and altered

    some unique and older historic properties

    those in a poor condition; or

    properties where you plan to carry out extensive repair and refurbishment work.

Where I am concerned about a hidden problem or defect, I will identify these and what action you should take. This may often be further investigations.

The level two inspection

The extent of an inspection will depend on a range of specific circumstances (including health and safety considerations). The following critical aspects may help distinguish this from inspections at other levels of service.


I will open a sample of the windows. For example, this might include one on each side of the dwelling and one of each different type of window where there is a variety.

Roof space

I will carry out an inspection of roof space that is not more than three metres above floor level using a ladder if it is safe and reasonable to do so. I will not remove secured access panels and/or lift insulation material, stored goods or other contents. I will enter the roof space and visually inspect the roof structure if it is safe and reasonable to do so, with particular attention paid to those parts vulnerable to deterioration and damage. In these places, I will use a moisture meter.

In recent years, the lofts of many homes have been insulated with thick layers of thermal insulation. Usually, it is not safe to move across this material and this may restrict what I can look at in the roof space.


I will closely inspect the surfaces of exposed floors but I will not lift carpets, floor coverings or floorboards, or move furniture. Where floors have unfixed access hatches or floorboards, I will look in any spaces below the floor by an inverted 'head and shoulder' inspection only. I will not enter the sub-floor area.

Furniture and occupiers' possessions

I will not move furniture or possessions.

Services (for example, heating and hot and cold water)

I will not test the service installations or appliances in any way but I will lift the inspection chamber covers over the drains where it is safe and possible to do so.

I will advise you when further tests and inspections are required if the owner/occupier does not provide me with evidence the services have been installed and/or maintained properly.

The grounds

I will visually inspect the garden/grounds during a general walk around, and, where necessary and appropriate, from adjoining public property. I will include such external features as retaining walls, gardens, drives, paths, terraces, patios, steps, hard-standings, dropped kerbs, gates, trees, boundary walls, fences, non-permanent outbuildings, rights of way, and so on. Where I think the condition of these features may affect your purchase decision, I will describe these problems thoroughly. Examples include retaining walls in danger of collapsing, deeply sunken paths or driveways, dilapidated boundary walls or fences, and so on.

I will inspect the inside and outside of all permanent outbuildings not attached to the main dwelling. This includes garages, summer houses, substantial greenhouses, follies and leisure buildings, but not the leisure facilities inside, for example swimming pools, saunas, fitness gyms, and so on.

Other issues will typically include listed building/conservation areas matters and unauthorised development (including sustainable drainage, safety issues, invasive species, automatic gates, and so on).

The level two survey report

For each part of the building, my report will:

    describe it in sufficient detail so it can be properly identified

    describe its condition and explain my judgment

    provide a clear and concise expression of my professional assessment of each part. To achieve this, I will use a condition rating system (or explain the alternative methodology). This will be explained in the report

    include comments where I think the building will need more frequent and/or more costly maintenance and repairs than would normally be expected

    broadly outline the scope of the likely remedial work and what needs to be done by whom and by when

    concisely explain the implications of not addressing the identified problems.

The report will also make it clear that you should obtain any further advice and quotations I recommend before you enter into a legal commitment to buy the property.


This service is broadly equivalent to RICS Level Two which is described on their website at